Synopsis of my recent outage problems:-
- Coax Cable cut by FM Conway
- Friday 31st August 07
- Broadband lost
- Cable TV lost
- VirginMedia activate dial-up & offer £25 rebate
- FM Conway offer to send team to dig road when VirginMedia call
- Engineer calls, but has to book 2 man cable pulling team
- Modem in Laptop stops working
- Order New USB Modem
- New Modem doesn’t work
- Phone line is dead
- Later found out Virgin had removed old cable inc telephone line
- 10 minutes on hold before they answer, but call back my mobile (Nice)
- Get 1 month free TV & Broadband due to length of outage
- Go to Science Museum with Nephew (OK, not to do with Outage, but was a cool day out)
- Finally 18 days later the teams turn up on 17th Sept and I am reconnected with
- Broadband
- Cable Television
- & Landline Telephone
- Monday 17th September 07